0800 801 811

Privacy Notice

In order to arrange and manage your travel insurance, we (‘we’, ‘us’ and ‘our’ means nib nz limited, Cerberus Special Risks and certain underwriters at Lloyd’s in this Privacy Notice) collect your personal information, and in some circumstances your health information, from you directly and those authorised by you such as family members, travelling companions, doctors and hospitals, as well as others outlined in our privacy policy.

The personal and health information you provide is used to administer and provide the insurance services, such as providing you with emergency assistance, and to manage your and our rights and obligations in relation to the insurance services, including managing, processing and investigating claims. We may also collect, use and disclose it for other purposes with your consent or where authorised by law as outlined in our privacy policy.

Your personal and health information may also be disclosed to certain underwriters at Lloyd's and other third parties located in New Zealand and overseas including Australia, the United Kingdom and the USA who are involved in the above process, as outlined in our privacy policy.

We may also use your personal information for the purpose of direct marketing current or related products and services offered by us.

We may also disclose personal information provided by you to Warehouse Money for the purpose of direct marketing their current or related products and services. However, in no circumstances will we disclose any of your health or travel information to Warehouse Money. Any information provided by nib to Warehouse Money will be collected, used and disclosed in accordance with Warehouse Money's privacy policy found at wmhealth.co.nz/Policy/PrivacyPolicy

You may ask at any time to stop receiving direct marketing communications by a particular channel or at all at any time by contacting us at contactus@wmtravel.co.nz or by calling 0800 801 811.

Your personal and health information is collected and held by us. You can seek access to and correct your personal information by contacting us at contactus@wmtravel.co.nz or by calling 0800 801 811.

If the information provided to us is not accurate or complete, we may not be able to provide an accurate quote, or provide benefits for the requested insurance or related services.

We reserve the right to change this privacy notice from time to time. This privacy notice was last updated in September 2015. For more information on how we collect, use, store and disclose your personal information, and to see our current privacy policy, please go to nib.co.nz/about-us/privacy-policy.